Pactur After Sales Technical Assistance for all our manual and automatic machines (Packaging Assistance).

Our Team, which accompanies the Customer throughout the purchase process, advising him according to his needs in the pre-sale phase, then follows him in the post-sale with a precise training course and continuous assistance. A long experience in the sector allows our technicians to interface with the interlocutor in the most appropriate way, according to his degree of technical competence and the type of problem and to provide him with the best assistance.

Aided by all the technological tools available today (video calls, videos, webinars, photos, remote assistance), Pactur technicians support customers and give them after-sales technical assistance in an even more effective way.

Those who buy and use Pactur machines know that our professionalism does not stop at the construction of reliable and robust cellophane wrapping machines, but continues in the technical support during the use of the packaging machine. It should be emphasized that the intervention of our technicians is provided on a broad spectrum, on all machinery, from the oldest to the most current.

Being the builders of our machines, from the carpentry to the final assembly, allows us to “put our hands” on even the oldest models and to find an after-sales technical assistance solution also for technical problems related to the obsolescence of the pieces or electronics. , and this car is bought in every part of the world.

This makes the difference and is certainly an “added” value to be considered in the cost of the packaging machine.